Greg (gregstoll) wrote,

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Email to Time Warner re bandwidth caps

As a followup to Time Warner's proposed bandwidth caps, I sent the following email to, and encourage you to do the same:
To whom it may concern:

My name is Gregory Stoll and I'm a current Time Warner Cable customer in Austin, TX. I've heard that Time Warner is planning on imposing a tier-based bandwidth allocation system in Austin and I am very unhappy about this.

The maximum cap, 40 GB a month, is far too low to be reasonable. Even watching a couple of TV shows from or movies from Netflix online will put me dangerously close to the cap. Even the proposed "super-tier" of 100 GB a month (source: ), while somewhat more reasonable, pales in comparison to Comcast's 250 GB a month cap (source: ).

I've had Time Warner Cable for cable service and internet service as long as I've been in Austin, through multiple moves, but if these changes go through, I will be forced to switch to AT&T U-Verse or Grande Communications GForce high-speed internet service.

Thank you for your time.

It's not a great email, but it'll do. If you care about these bandwidth caps, take a minute and send a copy (although you should probably edit the personal details :-) ) to

I plan on calling Austin customer service (800-418-8848) tonight and saying basically the same thing.
Tags: activism, timewarner

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